1. Information We Collect

We may collect personal information from you in the following ways:

a. Information You Provide Directly

• Name, email address, phone number, and address (when you contact us or request a quotation).

• Project details and service preferences (e.g., marble type, polishing requirements).

b. Information Collected Automatically
When you visit our website, we may collect:

• Your IP address

• Browser type and version

• Pages you visit and time spent on them

• Device type and operating system

c. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website performance. You can disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services

• Schedule and manage marble polishing appointments

• Improve website functionality and customer experience

• Send service updates, promotions, or offers (only if you opt in)

• Maintain internal records and ensure quality control

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.
We may share your data only with:

• Service providers or contractors assisting in delivering our services (under confidentiality agreements)

• Legal authorities, when required by law or to protect our rights

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption and secure servers for all form submissions.

5. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal or regulatory requirements

Once no longer needed, your data is securely deleted.

6. Your Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, please contact us at:
📧 info@shamsmarbles.ae

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their policies before providing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Shams Marbles
📍 Dubai, United Arab Emirates
📧shams.marbles@gmail.com

🌐 https://shamsmarbles.ae/